FAQs
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Unlock insights and answers to frequently asked questions about our self-storage offerings.
If there is a storage space available that meets your specific storage needs, you can move in anytime during office hours.
Notices are due 15 days before intended move out date. Contact your facility for move out instructions.
When you are done with the unit, it needs to be swept clean and the lock needs to be removed from the latch. Please come in to the office to complete our vacate form to finalize your move out.
We require a government-issued photo ID (example: driver’s license, state ID, or passport).
No, we rent on a month-to-month basis with no long term commitment.
It varies by location. Some facilities will provide an access code when you sign the lease and others require a tenant to provide a photo ID in the rental office prior to obtaining an access code. Please contact the facility in question for specific information.
Payment options may vary by site. For more information, please reach out to your local facility or click here.
Yes, we do have autopay and we recommend using it in order to minimize the chances of having late fees and losing gate access.
Go to aspselfstorage.com and click on the “Pay Online” button in the upper right-hand corner. Find your facility and select “Pay Bill.” Underneath the log-in area, select “create account.”
Yes. We sell various moving supplies in our office.
You can either use our Size Guide tool on our website or call our office to speak with a storage professional for advice. If you have the ability to come to the office during office hours, this is the best way to ensure that you’re renting the correct size unit.
Liquids, lithium batteries, firearms/ammunition, explosives, flammable liquids, toxic materials, gardening soil, fertilizer, birdseed/animal feed, perishables and food items. Please contact us if you have any questions regarding a specific item.
Yes. You are welcome to use our complimentary carts to move in.
We only allow one vehicle to be parked per parking spot.
We require current proof of insurance and registration.